Customer Service

   Ordering

We have tried to make the process of ordering on the webshop simple and efficient, pop your items in the basket and then go to checkout. Once you've selected your destination, shipping will be calculated based on the weight of the goods in your basket and added to the final total to be charged. Payment is accepted by Credit Card, Debit Card, PayPal and Bank Transfer just select the option that suits you best. For both Credit and Debit Card payments, you will be taken to SagePays' Secure Site for the transaction and returned to us for order confirmation details once payment is completed successfully. Your order will ship as soon as we have received payment in full.

If you have any questions or problems with the process, please contact us.

   Shipping & Delivery

All prices on our webshop exclude VAT, shipping prices are dependent on the weight of your order and its' destination; and are calculated within the shopping cart and shown separately at checkout. We use a range of courier services across Europe, UK and ROW so whether you need your parts urgently or cost effectively, you can choose the service for you.

For full information, please go to our Shipping and Returns page.

   Returns & Replacements

If you believe that the goods you received are faulty, please Contact Us quoting the relevant order number telling us how many of the products were faulty and the reason you require a replacement or a refund.

Please note that for all our product range there is a 25% restocking charge for any items that are returned for reasons other than faulty goods, unless specified otherwise.

For full information, please go to our Shipping and Returns page.

   Payment, Pricing & Promotions

Payment is accepted by Credit Card, Debit Card, PayPal and Bank Transfer just select the option that suits you best. For both Credit and Debit Card payments, you will be taken to SagePays' Secure Site for the transaction and returned to us for order confirmation details once payment is completed successfully. Your order will ship as soon as we have received payment in full.

Daemon3D Print are always looking to provide the best quality products at the best prices in the market. We will from time to time run special offers or promotions. To be notified of these please sign up to our Mailing List.

To sign up to our mailing list, please contact us.

   Viewing Orders

To view the status of your order and track the shipment, please log into your Account.

   Updating Account Information

To update your Account details, shipping address or reset your password, please log into your Account.

   Privacy & Security

We at Deamon3D Print, are committed to protecting the privacy and security of the information supplied by you, our visitor to this site. Daemon3D is fully PCI compliant.

For full information, please go to our Privacy and Cookie Policy page.